Safety Snapshot: February

For our February Safety Snapshot we’re highlighting upcoming changes to make our user reporting process simpler, more transparent, and more reliable. User reports are a vital component of our safety system, and refining them is critical for several reasons. First, we want to improve our ability to detect crucial harms and escalate them for moderator review—and ensure users who report content are confident that we take their submissions seriously. Second, these reports are used to help our safety systems identify new slang or attempts to bypass our filters so that we can catch those faster in the future. 

Over the next few weeks, we’re rolling out the first stage of a redesigned reporting tool with clearer language and flow, and a more robust way for users to submit screenshots of content that’s against our Community Standards. We’re also expanding the range of penalties for chat violations and experimenting with new ways to educate users who make minor missteps on the platform. These improvements can help younger users learn why their action was reported or consequenced, and help shape users into responsible members of the Roblox community.

Reporting Improvements. 

This work is ongoing, but we’re sharing two major improvements coming soon to our reporting tools. We’re redesigning and streamlining the process for reporting users when outside of experiences, making it more intuitive, especially for younger users. The language is simpler and easier to understand, like replacing “profanity” with “swearing”. The flow is more conversational, with simple questions that guide users through the process, help them identify what was wrong, and provide age-appropriate explanations of what each policy means. As users move through this questionnaire, they will also receive additional feedback and options—for instance, tips on what might make future reports more actionable or highlighting other actions (like blocking an offending user) that may improve someone’s experience while the report is reviewed by our moderation team.

We’re also optimizing our tools for reporting in-game content. In the next few weeks, we’ll roll out an enhanced method for highlighting and directly identifying specific offending items—an avatar (including emotes), an in-game object, or a part of the user interface—within a larger screenshot by tapping on it. Doing so will capture metadata about the item and help our moderators understand what’s being reported so they can investigate further, making this process more reliable and responsive. We’ll be expanding this feature further and expanding its capabilities over time.

This is just the start of more comprehensive and coordinated optimizations of our reporting processes that will roll out over the course of 2026, so watch for more details in future Safety Snapshots.

Chat-Specific Consequences 

While the vast majority of users behave in accordance with our Community Standards, when people do slip up on Roblox, it tends to be in chat. We’ve fine-tuned our approach to communication-specific violations and introduced more fitting consequences for minor infractions like profanity. In the past, small but recurring text chat violations might have resulted in up to a 30-minute timeout. We’ve expanded upon this idea, with timeouts ranging from five minutes to multiple days, depending on the number and severity of infractions.

Repeat communications violations can still result in account-wide consequences, including a full account ban. We believe that we can guide most users toward a better understanding of acceptable chat behavior while also maintaining their ability to play their favorite games, sell their creations, and otherwise have fun on Roblox.

Linking Enforcement to Our Policies

We’re also rolling out a new program to educate users who behave in ways that go against our Community Standards and nudge them toward better conduct in the future. Everyone makes mistakes, but the goal is to help users become better digital citizens over time by explaining what they did wrong.

We’re now providing users who violate our Community Standards in minor ways with a quick refresher on what is expected of them. These reminders are drawn directly from our Youth Guide to Community Standards (created with the help of the Teen Council) and are designed to educate users on relevant policies and help them become informed, responsible members of the community.

We believe that treating these small mistakes as opportunities for education will make Roblox a more pleasant place for everyone, long-term. For more information about our safety work, visit our Safety Center and follow our Safety news.